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Travel Polices

  1. Check-In Information
  2. Boarding Procedures
  3. Transport Canada Airline Security
  4. Baggage
  5. Infants and Children
  6. Special Needs Guests
  7. In-flight Service
  8. On-board Amenities
  9. Contract Conditions
  10. Seat Selection Policy
  11. Traveling to the US?
  12. Travel Tips
  13. Advanced Passenger Information System (APIS)
  14. Documentation for travel (passports, visas...)
  15. Airport Terminals

2. Boarding Procedures

  • Unless purchased in advance, CanJet customers will receive seat assignments at the check-in counter or gate on a first come, first serve basis.
  • Courtesy pre-boarding is provided for passengers traveling with infants or small children, and special needs passengers.

Note: CanJet reserves the right to refuse boarding to passengers who appear to be under the influence of alcohol and/or drugs, those behaving in a manner which may cause distress, strife, damage or injury to other passengers or crew, and to passengers who neglect personal hygiene.

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